GENERAL T&C

 

 

Returns and Refunds

Our policy is to take anything back where a customer is unhappy with the goods – within 7 days of delivery (or attempted delivery) and a full refund of the purchase price will be made within 30 days of the return subject to the following conditions being met:

The cost of returning the product(s) will be the responsibility of the Customer.
In all cases for your protection the goods must be adequately packed in the original packaging to prevent damage.

Where the Customer has arranged transit the goods must be fully insured.
The goods must be received by Display Your Rosettes  in perfect condition, unused and re-marketable

 We do not accept responsibility for any spelling errors when submitting the texts to be printed

We will always provide a ‘best fit’ approach to personalisation, i.e. we will use the largest possible font to fit the space available. No refunds will be given in the event that a customer is disappointed by the font size or representation of their message, unless we have failed to comply with specific instructions supplied by the customer at the time of order.

In the event of a product arriving with you that is  incorrect, we will provide an alternative product. We will however, ask you to return the original item to us in the original tube packaging, for which we will cover the cost of postage. 

Damaged Goods

If goods are delivered to you in a damaged condition we will replace the products free of charge providing we are notified within 7 days of actual or attempted delivery.

Images

All images featured on our website are as representative of our product range as possible. Please be aware that due to the varied settings of individual computers and monitors, colours etc may vary slightly from actual products offered.

Online Payment

We accept most types of credit card online. Payment is Via PayPal and WEpay

Privacy Statement

We are committed to respecting and protecting your privacy.

The purpose of this privacy statement is to inform you about the type of information that we gather about you when you visit our Site, how we may use that information and whether we give it to anyone. It also informs you of the choices you have regarding our use of, and your ability to correct, that information. We reserve the right to change this Statement from time to time, so please check back periodically

What personally identifiable information is collected on this site?

How is it used?

When you supply information about yourself for a specific purpose (registering, asking for advice, making an enquiry), we use the information for that purpose only.

When you make a purchase on our website store , which is provided by ecwid.com. your name and phone number ,if provided, email address,IP number and delivery address will be stored for the purpose of shipping the goods to you . Delivery details are shared with our shipping provider My Hermes or Parcels2go .

Payments for transactions in our store are provided by Pay Pal and https://go.wepay.com/

Our primary goal in collecting other information from you (for example by way of cookies see below) is so that we can provide you with a smooth, efficient and customised experience. It allows us to provide services and features that most likely meet your needs, and helps us to customise our service and the Site to make your browsing experience easier.

From time to time we may also use your information to contact you for market research or to provide you with information we think would be of interest.

Changes of use of data

Should any material changes be made to the ways in which we use personally identifiable information, we’ll take commercially reasonable measures to obtain e-mail consent from you. We will also post the changes to our use of personally identifiable information on our site at least 30 days prior to a change.

Security

We have taken various steps to put in place security measures to protect this Site from loss, misuse and alteration of information. Our security measures meet or exceed all industry standards for the protection of personally identifiable information.

Personally identifiable information is only accessed by employees on a “need to know” basis. All employees must go through privacy training upon starting with Display Your Rosettes UK

Choice/Opt-out

If you have registered to receive e-mail communications from us and later change your mind, you may contact us to have your name removed from our distribution lists.

You have the following options to do this:

you can send an e-mail to displayyourrosettes@aol.co.uk or
you can send a letter to the following address:

Display Your Rosettes UK, 10 Kennet Green, Worcester WR5 1JQ

Correct/Update

If you would like to verify the data we have received from you or to make corrections to it, you may contact us directly at the e-mail and postal addresses provided above.

What anonymous information is collected on this site?

Anonymous information is collected for every visitor viewing this site. This includes pages viewed, date and time, and browser type. IP numbers are not stored, but are temporarily used to determine domain type and in some cases, geographic region. We do not make any association between this information and a visitor’s identity.

How does this site use cookies and other data collection devices?

This statement explains how we use cookies on Display Your Rosettes UK web pages Please see our Privacy Policy for information about what types of personal information is collected when you visit the website, and how this information will be used.

How we use cookies

All of our web pages use “cookies”. A cookie is a small file of letters and numbers that we place on your computer or mobile device if you agree. These cookies allow us to distinguish you from other users of our website, which helps us learn how we can improve our website to give users a better experience as they browse.

Most web browsers allow you some control of most cookies through your browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them please visit http://www.allaboutcookies.org/.

Specific cookies we use

Cookies may be set either by the https://www.hostgator.com website (“first party cookies”), or by a third party website (“third party cookies”). The tables below identify the cookies we use and explain the purposes for which they are used.

However, we continue to collect information about third-party cookies and the tables below are based on the work completed to date. Accordingly, we may update the information contained in this section from time to time. Additionally, some cookies may be set from time to time by feeds from third party websites that we make available on our sites.

First Party Cookies

Provider